Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Mar 25, 2023
Honest review- I have ordered 4 replacement lids for a total of 6 lids because 2 originally came with the water bottle, these are cheap & flimsy, they keep breaking they don’t last and even though the water bottles themselves are fine the lids are so poorly made. All 6 have already fallen apart. I had to physically go to the store and buy 2 more water bottles just to get replacement lids that wouldn’t break immediately or fall apart on me. The seller is nice and I loved the water bottles themselves but the lids you will eventually need to upgrade for something sturdier. These lids are NOT a reflection of the sellers work, her work is fantastic.
Mar 18, 2023
Oct 14, 2022
Thank you. This helps a lot
Sep 15, 2022
May 5, 2022
Just what I needed. 7yo snapped the original lid probably being rough with his back pack.